[ almost immediately, lop raises his good arm to try and hide the mangled side of his face behind his sleeve. having been asked that, he can't quite bring himself to look rapunzel in the eye any more; his gaze is cast mostly at the ground as he half-mumbles a response. ]

... I'm -- sick. And these are some of the symptoms. [ a small duck of the head. ] I'm sorry you had to see something so unsightly.

[ there's the rustle of debris as lop pulls himself onto his feet, still avoiding looking at rapunzel. ]

Um, as much as I'd like to be of some help, I -- I'm rather lost. So I'm afraid I might not be of much use to you, unless there was something else I could help with?